To assist the business in providing day‐to‐day IT support to our customers. The role will be based at our St Ives office. There will be some potential local travel for the staff member to client’s sites, but this is expected to be minimal.
The role will encompass dealing with requests/incidents that are logged in the IT service management tool in a professional manner aligned to the agreed SLA’s. Service desk tickets are logged via email/phone/web/WhatsApp so familiarity with these technologies is essential. Full training will be provided on the service desk toolset. The position provides exposure to a broad range of IT related products and activities so there will be plenty of opportunity to learn on the job and a training programme will be put in place to aid personal development.
As part of the team you will also have the opportunity to help improve our internal systems, procedures and knowledge base by contributing and collaborating.
Further information is available here
Please submit your CV to info@ishango.co.uk
As a junior developer you will be asked to help with the production, running and support of applications developed by Ishango. You may be involved at any point in the applications life cycle, from inception through to maintenance and beyond.
RESPONSIBILITIES
– Develop and maintain applications in line with company policies and best practices
– Support the running of those applications
– Gathering of requirements and designing solutions to customer problems
– Testing and fixing of issues which arise in those systems
DESIRED SKILLS
– Ability to produce web applications in Angular
– Ability to work with backend technologies, C#
– Ability to work with databases, SQL
Submit your CV to info@ishango.co.uk
We believe that nothing is worth doing, unless it is done safely
We build strong professional relationships with our customers, stakeholders and suppliers that is built on a foundation of trust.
We will care for all those who work for us and with us.
We recognise that when people enjoy work, they work well. We will reward and celebrate success and will bring positivity in all that we do.
There’s a life at work and life outside of work. We want everyone to be healthy, travel often, give back, and have the financial resources and support they need.
Having worked with Ishango for over 3 years our company is proud to be involved with a progressive forward thinking, innovating Company. Supporting IT Solutions, many which have been designed and developed by Ishango is a challenging and rewarding service to provide.
Focusing on the customer’s IT requirements solutions which are always being developed makes Ishango a unique environment to work in. The Directors have a hands-on approach and are always available to discuss any ideas or concerns to help Ishango move forward in a positive way not only for their customers but also their staff and contractors.